Spooner Health receives 2022 Press Ganey Human Experience Guardian of Excellence Award

(Left to Right):  Clint Miller (BSN Chief Nursing Officer), Cindy Rouzer (Human Resources Director), Mike Schafer (Chief Executive Officer)

Spooner Health is proud to announce that it has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

“By putting their patients and workforce first each and every day, Spooner Health is demonstrating their unwavering commitment to their employees and to the communities they serve. The caregivers at Spooner Health have inspired us with the compassion, empathy, and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
Patrick T. Ryan, Chairman and Chief Executive Officer, Press Ganey

As a winner of the Press Ganey HX Guardian of Excellence Award®, Spooner Health is in the top 5% of healthcare providers in employee engagement in the last year. Press Ganey works with more than 41,000 healthcare facilities, representing approximately 1.7 million employees, in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

“We are absolutely honored to receive this prestigious award. I’m very proud of the fact that our employee engagement has been above the 90th percentile for the past 12 years, allowing us to receive this award multiple times. In addition, we’re achieving over the 90th percentile for satisfaction in most patient care areas which is a direct result of our dedicated staff. As studies show, a highly engaged and resilient workforce provides better patient care, resulting in better patient outcomes. This award is well-deserved recognition for the hard work and dedication of every employee here at Spooner Health. It’s our award-winning team that makes working at Spooner Health special – when our employees choose to work here, they become part of the Spooner Health family.”
Mike Schafer, Chief Executive Officer, Spooner Health

To learn more about Spooner Health, please call 715-635-2111 or visit SpoonerHealth.com.

About Spooner Health:

Spooner Health is a licensed 25-bed critical access hospital with a wide range of services from emergency and inpatient care to outpatient therapy, surgery and diagnostic imaging. Spooner Health is dedicated to providing high-quality healthcare with excellent service.

About Press Ganey:

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PF Forsta company.